ServiceNow - CIS-ITSM–Reliable Exam Cram

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ServiceNow CIS-ITSM Certification is suitable for individuals who are looking to advance their career in IT Service Management. It is ideal for IT professionals who are responsible for implementing IT Service Management solutions using the ServiceNow platform. Certified Implementation Specialist - IT Service Management certification is also suitable for IT consultants, project managers, and IT managers who want to demonstrate their expertise in IT Service Management.

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CIS-ITSM – 100% Free Exam Cram | Authoritative Certified Implementation Specialist - IT Service Management Test Result

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ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q31-Q36):

NEW QUESTION # 31
ServiceNow contains a resource with information about all services. It is used to support the sale and delivery of services to employees and customers. It includes information about deliverables, options, prices, delivery and performance targets.
What is this resource called?

A. Service Portal
B. Service Dashboard
C. Service Map
D. Service One Stop Shop
E. Service Catalog

Answer: E

NEW QUESTION # 32
Benchmarks provide comparative insights relative to industry averages.

A. False
B. True

Answer: B

NEW QUESTION # 33
An environment has two Apex Triggers: an after-update trigger on Account and an after-update trigger on Contact. The Account after-update trigger fires whenever an Account's address is updated, and it updates every associated Contact with that address. The Contact after-update trigger fires on every edit, and it updates every Campaign Member record related to the Contact with the Contact's state.
Consider the following: A mass update of 200 Account records' addresses, where each Account has 50 Contacts. Each Contact has 1 Campaign Member. This means there are 10,000 Contact records across the Accounts and 10,000 Campaign Member records across the contacts.
What will happen when the mass update occurs?

A. There will be no error, since the limit on the number of records processed by DML statements is 50,000.
B. There will be no error, since each trigger fires within its own context and each trigger does not exceed the limit of the number of records processed by DML statements.
C. The mass update will fail, since the two triggers fire in the same context, thus exceeding the number of records processed by DML statements.
D. The mass update of Account address will succeed, but the Contact address updates will fail due to exceeding number of records processed by DML statements.

Answer: B

NEW QUESTION # 34
What are the primary record types in configuration management?

A. Asset Item (AI) and Relationship Type
B. Relationship Type and Configuration Item (CI)
C. Asset Item (AI) and Configuration Item (CI)
D. Business Service and Configuration Item (CI)

Answer: B

NEW QUESTION # 35
What type of record can be created from an incident record from the workspace view to track and manage opportunities for improving a service or process?

A. Improvement task
B. Opportunity initiative
C. Opportunity task
D. Improvement initiative

Answer: D

NEW QUESTION # 36
......

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ServiceNow - CIS-ITSM–Reliable Exam Cram

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CIS-ITSM – 100% Free Exam Cram | Authoritative Certified Implementation Specialist - IT Service Management Test Result

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q31-Q36):

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